Frequently Asked Questions
How to add postal services?
The postal services used for each order must be added in the CSV
file as a specific value. Bellow you can find for each postal
service, the value that must be added in the CSV file:
Austrian Post (TRACKED): POST_AT_TRACKED
Austrian Post (PRIO): POST_AT_PRIO
Austrian Post (REG): POST_AT_REG
Hungarian Post (TRACKED): POST_HU_TRACKED
Hungarian Post (PRIO): POST_HU_PRIO
Hungarian Post (REG): POST_HU_REG
DPD (Parcel): COURIER_DPD
DHL (Parcel): COURIER_DHL_NORM
DHL EXPRESS(Parcel): COURIER_DHL_EXPRESS
Can I delete items from an existing order?
To delete items of an order, click on the "Orders" Section and select "List orders". Find the order you want to update and click on the edit symbol in the action column on the right. You'll find all the information about the order; scroll down to the bottom of the page to reach the items list. If there is more than one item in the order, delete items by clicking "Delete product". When finished, click "Submit order" to save the applied changes.
Can I add items to an existing order?
To add items to an order, click the "Orders" Section and select "List orders". Find the order you want to update and click on the edit symbol in the action column on the right. You'll find all the information about the order; scroll down to the bottom of the page to reach the items list. Add items by clicking on "Add product". When finished, click "Submit order" to save the applied changes.